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FAQ

Frequently asked questions

Direct answers to the questions people ask before, during and after subscribing. For anything not covered here, email support@markov.in.

About Markov

What is Markov?

Markov is a SEBI-registered Research Analyst that delivers real-time signals for NSE Indian equities to a mobile app. Every signal includes a hard stop loss, position size and confluence-based target before the entry. It is a research product, not a broker or execution platform.

Is Markov SEBI-registered?

Yes. Markov operates under a SEBI Research Analyst registration. The registration number, principal officer, compliance officer and BASL membership are listed in every page footer and on the Disclosures page, and can be independently verified on the SEBI Intermediaries lookup.

Does Markov execute trades or hold my money?

No. Markov is a research product, not a broker. It does not connect to your broker account, does not place orders, and never holds client funds. You execute every trade yourself through your own broker.

How is Markov different from a tip service or Telegram group?

Markov is a software product delivered through a mobile app. Signals are published research recommendations under the SEBI Research Analyst framework, each with a defined entry zone, hard stop loss and targets — not hot tips. Markov does not run Telegram groups, WhatsApp channels or YouTube tip streams. If anyone claims to represent Markov on those platforms, they are not us.

How signals work

How are signals delivered?

Signals are delivered live to the Markov Android app over a WebSocket connection, with a push notification when a new signal is published. The app also keeps an offline cache so the last batch of signals is visible without a network connection.

What strategies does Markov run?

Six strategies run in parallel in production: QMJ (Quality / Momentum / Junk), residual momentum (wide), sector-neutral momentum, low-vol quality, persistent quality, and a vol-targeted basket. Each strategy follows a documented methodology grounded in classical technical analysis and factor-investing principles.

What if I miss the entry price?

Each signal publishes an entry zone, not a single price. If price has moved beyond the zone or invalidated the stop level by the time you act, the cleanest call is to skip that signal. There will be another. Chasing a setup after the structure has broken usually means a worse risk/reward than the signal was designed for.

How many signals should I expect per day?

Volume varies with market conditions and which strategies are active. Across the six production strategies you can expect several setups in an active session and very few in quiet ones. Signals scoring under 7 on the 0–12 conviction scale never ship, so volume is intentionally selective.

Does Markov work for options or only equities?

Markov's primary product is NSE cash-equity signals. F&O-eligible names are pulled in only when short setups warrant. There is no options-trading product at this time.

Risk and money management

How does position sizing work?

Position size is computed from three numbers: your capital, your risk-per-trade percentage (default 1.5% in the methodology) and the distance from entry to stop loss. The formula is shares = (capital × risk_per_trade) ÷ (entry − stop). Each signal in the app shows a suggested share count based on your configured capital.

What is a stop loss in Markov?

Every Markov signal ships with a hard, structural stop loss — not a 'mental' stop. The stop is placed at order entry, not after the fact, and is anchored to ATR or to the nearest swing low (for longs) or swing high (for shorts). If price hits the stop, the position is closed.

What is the daily loss limit and what happens when it's hit?

The reference risk model caps daily portfolio loss at 3% of capital. When that cap is hit, the system stops issuing new signals for the rest of the day and switches to observation mode. A weekly loss above 6% drops the system to observation-only for the week. These are guidelines from Markov's risk model; you set the actual circuit breakers in your own trading.

Does Markov guarantee returns?

No. No SEBI-registered intermediary can or will guarantee returns. Past performance is not indicative of future results. Many ideas in any rule-based portfolio will lose; trade discipline, position sizing and adherence to stops are the user's responsibility.

Pricing and billing

How much does Markov cost?

Nifty and BankNifty index signals are free, forever. Stock signals are tiered by coverage: ₹300/month for 10 stocks of your choice, ₹550/month for 30 stocks, ₹2,500/month for all ~200 NSE F&O-eligible stocks, and ₹4,000/month for the full 499-stock investible NSE universe. Every paid plan ships with real-time delivery, the full trade journal and the production strategy stack on its covered universe. Prices are exclusive of GST.

How do I cancel my subscription?

You can cancel any time directly from inside the app, under account settings. Your subscription continues until the end of the current billing period, after which it does not auto-renew.

Can I get a refund?

Subscriptions are not pro-rated. If you cancel mid-period you keep access until the end of that billing period and are not charged again. Refunds outside that flow are handled case-by-case by support@markov.in and are subject to the refund policy in the Terms of Service.

How are payments processed?

Payments in India are processed through Razorpay. Subscriptions started through the Play Store or App Store are billed through the respective platform store under its standard terms. Markov never sees or stores raw card details.

Compliance

How do I verify Markov's SEBI registration?

The full registration details — legal entity, SEBI RA registration number, BASL membership, CIN — are listed in every page footer and on the Disclosures page. You can verify the registration independently on the SEBI Intermediaries lookup linked from the Disclosures page.

How do I file a grievance?

First, email support@markov.in. If unresolved, escalate to the compliance officer (contact listed on the Grievance page). If still unresolved, file on the SEBI SCORES portal (scores.sebi.gov.in) or the SmartODR online dispute resolution platform (smartodr.in). The full escalation matrix is on the Grievance page.

Is a Markov signal personalised financial advice?

No. Signals are general research recommendations published under the SEBI Research Analyst framework. They are not tailored to any individual's financial situation, risk tolerance or goals. For personalised investment advice, consult a SEBI Registered Investment Adviser.

Account and data

Where is my data stored?

Account data, journal entries and subscription records are stored on infrastructure hosted in India. Details on what is collected, why, and how long it is retained are in the Privacy Policy, which also covers Markov's posture under the Digital Personal Data Protection (DPDP) Act.

Does Markov have an iOS app?

Not yet. The Markov app is Android first. An iOS build is planned but not yet live and has no announced ETA. Until iOS ships, sideloading the Android APK or installing through the Play Store internal testing track are the only install paths.

How do I install the Android app?

Two install paths. The recommended one is the Play Store internal testing track, which auto-updates and verifies the signature. The alternative is the signed APK direct download, for devices without Play Services or users who prefer not to link a Play account. Both links are on the Get the app page.

Still got a question?

For methodology details, read How it works. For regulatory and grievance procedure, see Disclosures.